Schloss Zermatt - Active & Cbd Spa Hotel is a 4-star property located in the heart of Zermatt, Switzerland. It features a wellness center that includes an indoor pool and a full-service spa. The hotel's close proximity to the Matterhorn and panoramic views enhances its appealing stay for both leisure and business travelers.
Location
Schloss Zermatt is situated just 200 meters from the Matterhorn Golf Club and a short walk from Zermatt City Centre. The Zermatt–Sunnegga Funicular and Sunnegga Ski Resort are easily accessible for outdoor activities. Free shuttle service adds convenience for guests traveling to and from the hotel.
Rooms
The hotel offers a variety of well-appointed rooms and suites, each featuring soundproof walls and modern amenities. Spacious double rooms include a minibar, flat-screen TV, and balcony with mountain views. Suites come with separate living areas, kitchens, and fireplaces, catering to families and groups alike.
Eat & Drink
Guests can enjoy on-site dining at the hotel's bar, which provides a cozy atmosphere for relaxation. Room service is available, allowing for a private dining experience. A range of local and international cuisine options can be found in nearby restaurants within Zermatt City Centre.
Leisure & Business
The hotel boasts an extensive wellness area, including a fitness center, sauna, and spa offering treatments such as sports massages and facials. Additional leisure activities available include billiards, table tennis, and darts. A tour desk assists in planning local excursions and adventures.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Retreat
“The room was exceptionally comfortable and spacious, providing a perfect retreat after a day of exploration.” view full review
Delicious Breakfast
“The breakfast spread was generous, offering a delightful variety of food items that truly satisfied our morning cravings.” view full review
Amazing Spa & Pool
“The pool and spa area were not only clean but also beautifully designed, making it a wonderful place to unwind after a long day.” view full review
Spacious Living
“The living area of our room was impressively large, providing ample space for our luggage and ensuring we never felt cramped during our stay.” view full review
Feedback from previous guests about their experience.
92%
liked the hotel and would stay again
Attentive staff
Exceptional cleanliness
Breakfast variety
Slow service during busy times
9.2/10
Perfect
Rooms
9.1
Location
9.9
Service
9.5
Dining
9.0
Guest reviews
9.2/10
based on 10 reviews
9.5
9.5/10 based on 650 reviews
William
United Kingdom,
December
2024
9.6/10
I had a wonderful stay at this hotel! The staff was incredibly attentive and genuinely friendly, which made me feel right at home. The cleanliness of the place was impressive, along with the comfortable bedding that ensured a good night's sleep. The location was perfect for exploring nearby attractions and getting to the train station effortlessly. While the breakfast options were exceptional, the Wi-Fi was strong throughout my stay, making it easy to stay connected. I'm not sure about the value compared to similar places, but overall, it felt worthwhile.
Rooms
9.0
The rooms were immaculate and offered a lovely view of the iconic Matterhorn, which I absolutely cherished every morning.
Service
10.0
The service was consistently kind and very helpful, making me feel welcome throughout my stay.
Location
10.0
The location was ideal, with easy access to local attractions and the train station just around the corner.
Dining
9.0
Breakfast was top-notch, bursting with variety and quality that left me satisfied each morning.
Facilities
9.0
The spa amenities were fantastic, offering a range of treatments that contributed to a truly restorative experience.
John
United States,
November
2024
9.8/10
During my stay, I found the hotel to be a delightful retreat. The attentive staff made me feel genuinely cared for, and the cleanliness of both my room and the common areas was impressive. The breakfast was a highlight, offering a remarkable variety and high quality. Most notably, I loved waking up to the stunning views of the Matterhorn, which made my stay even more special. However, I did wish for more leisure activities for families, as that felt a bit lacking during my visit.
Rooms
9.0
The room was excellent, featuring a balcony that offered breathtaking views. All facilities were well-maintained and met my needs perfectly.
Service
10.0
The service throughout my stay was exceptional. The staff was kind and responsive, always eager to help with anything I needed.
Location
9.0
The location was perfect for accessing local attractions and just a short walk from the train station, which was incredibly convenient.
Dining
10.0
Breakfast was an extraordinary experience with a delightful selection of fresh, high-quality food that really set a positive tone for the day.
Facilities
9.0
The hotel offered fantastic spa amenities and a lovely heated pool, contributing significantly to my relaxation during the stay.
Mike
United Kingdom,
November
2024
9.8/10
I had an outstanding experience at this hotel. The staff was incredibly attentive and friendly, which made my stay even more enjoyable. The cleanliness and maintenance of the property really stood out, providing a reassuring environment throughout my visit. I truly loved the quality of the breakfast, which was a fantastic way to start each day. However, I would have liked to have more flexibility regarding room service when dining at the hotel.
Rooms
9.0
The room was equipped with everything I needed for a comfortable stay, and the balcony was a lovely touch for some fresh air.
Service
10.0
The service was exceptional, with the staff always ready to help and ensure I had everything I needed.
Location
10.0
The location was perfect for me, just a short walk from the train station and so close to local attractions, making everything easily accessible.
Dining
9.0
Breakfast was a highlight of my stay with its wide selection and quality.
Facilities
9.0
The facilities were excellent, especially the spa, which offered a variety of treatments to help me unwind.
Oscar
United Kingdom,
November
2024
9.0/10
I had a lovely stay at the hotel with attentive staff who remembered my coffee preferences and provided outstanding service throughout my visit. The cleanliness of the property was exemplary, and I truly enjoyed the relaxing spa amenities. However, the breakfast offerings could use a slight improvement in variety, and I would have appreciated a bit more attention to the speed of the service during busy times. Overall, it was a fantastic experience that I would recommend.
Rooms
10.0
The rooms were great with a nice outdoor balcony, providing excellent views. Everything was well-maintained and comfortable.
Service
9.0
The service was kind and very helpful, with staff consistently making me feel welcomed. They even communicated regularly to ensure I had everything I needed.
Location
10.0
It's perfectly situated close to the train station and local attractions, making it easy to explore the area.
Dining
7.0
The breakfast was overall satisfying, though I felt the range could be expanded for a more delightful experience.
Facilities
9.0
The hotel offered a fantastic spa and well-maintained leisure facilities, including a heated pool which I thoroughly enjoyed.
Attentive staff
Breakfast variety
Mason
United Kingdom,
November
2024
8.8/10
My stay at the hotel was quite enjoyable, thanks to the warm and proactive staff who made everything feel personalized. The exceptional cleanliness of both the rooms and common areas contributed to a reassuring atmosphere throughout my visit. I loved having breakfast, which offered a fantastic variety and quality. The well-equipped spa facilities were a great way to unwind after a day of adventures. However, some minor inconveniences were present, such as the orientation of the bed in the room and a slightly high price point, but overall, I felt the experience justified the cost.
Rooms
8.0
The rooms were excellent and well-appointed, enhancing comfort. However, I found the bed orientation a bit odd and less than ideal.
Service
9.0
The service was kind and very helpful, contributing immensely to the positive experience. I appreciated the strong communication throughout my stay.
Location
10.0
The location is perfect, with easy access to outdoor activities and nearby attractions, making it a convenient base for exploration.
Dining
9.0
The breakfast experience was top-notch, with a variety of high-quality options that satisfied every morning.
Facilities
8.0
The hotel offered fantastic spa amenities and leisure facilities, adding a lot of joy to the stay. However, I could see some improvements in the staffing levels at peak times.
Raymond
United States,
October
2024
9.0/10
My stay at the hotel was generally wonderful, highlighted by the exceptional cleanliness and comfortable amenities. The breakfast selection was impressive and set a fantastic tone for each day. However, while the spa amenities were great, I felt there could be improved staffing during peak hours. The location was perfect for accessing nearby outdoor activities, making it a favorite choice for adventurers like me.
Rooms
9.0
The rooms offered a delightful view of the Matterhorn, making each morning special. They were well-equipped and inviting.
Service
9.0
The staff's proactive communication and willingness to help made my stay feel supported and enjoyable.
Location
10.0
The proximity to outdoor activities and local attractions was fantastic, making it easy to explore the area.
Dining
9.0
The breakfast spread was diverse and delicious, while afternoon tea added a lovely touch to the dining experience.
Facilities
8.0
The spa facilities were impressive, with a solid range of treatments. However, the staff presence during busy times could be improved.
Charles
United States,
September
2024
9.2/10
I had a wonderful stay with attentive and friendly staff who made me feel welcomed throughout. The exceptional cleanliness of the hotel gave me peace of mind, and I loved the quality of the breakfast selection. However, I was left wanting for room service, as it would have added convenience to my stay.
Rooms
9.0
The rooms were excellent, with all the necessary facilities and an outdoor balcony that provided a pleasant space to relax.
Service
9.0
The service was incredibly kind and very helpful, especially with the thoughtful gestures from the staff.
Location
10.0
The hotel's location was perfect, making it easy to access local attractions and amenities.
Dining
9.0
The breakfast experience was fantastic, with a great variety of options that set a lovely tone for my day.
Facilities
9.0
The leisure facilities, especially the spa and heated pool, were amazing and contributed greatly to my relaxation.
Scarlett
United Kingdom,
August
2024
9.4/10
I had a delightful stay at this hotel, where the attentive and warm staff truly made a difference. The exceptional cleanliness and quality breakfast really stood out during my visit. The fantastic spa amenities were a huge plus, though I did wish they offered room service for additional convenience. Overall, I felt the experience provided good value for the price, especially given the location and amenities available.
Rooms
9.0
My room was spotless and comfortable with a lovely view of the surrounding area.
Service
10.0
The staff went above and beyond, always checking in to make sure I was happy and comfortable.
Location
10.0
The location was perfect, just a short walk from the train station and local attractions, making it easy to explore the area.
Dining
9.0
I thoroughly enjoyed the breakfast, which had a wide variety of high-quality options to start my day.
Facilities
9.0
The leisure facilities, especially the spa and pool, were excellent and provided a great way to relax after a day of activities.
Jessica
United States,
August
2024
9.6/10
I had a delightful stay at the hotel with attentive staff and incredible amenities. The morning breakfast was a highlight, packed with delicious options that set a great tone for the day. The views from my room were absolutely breathtaking, especially waking up to see the Matterhorn. However, I did feel the price was on the higher side, but the overall experience definitely made it worthwhile.
Rooms
10.0
Waking up to stunning views of the Matterhorn made my stay memorable. The room was well-equipped and comfortable, perfect for relaxation.
Service
9.0
The staff was incredibly proactive and attentive throughout my stay. Their warm approach really contributed positively to the overall experience.
Location
10.0
The hotel's location was just perfect, giving me easy access to local attractions and the train station, which was a great convenience.
Dining
10.0
Breakfast was fantastic! The variety and quality of food were superb, making for a wonderful start to my day.
Facilities
9.0
The spa amenities were excellent, providing a range of treatments that helped me unwind after a long day of exploring.
Ashley
United States,
July
2024
9.4/10
I had a wonderful stay at the hotel, where the attentive and friendly staff made me feel truly welcome. The cleanliness of the entire property was impressive, and the quality of the breakfast was exceptional. While the amenities were fantastic, particularly the spa and pool, I felt that the late check-out availability was a nice touch, although the Wi-Fi connection could have been stronger. Overall, it was a great value for my experience, and I'd definitely return.
Rooms
9.0
The rooms were spacious and had a lovely view of the Matterhorn, which added a special touch to my stay.
Service
10.0
The service was attentive and very helpful, with staff members going out of their way to ensure I had everything I needed.
Location
10.0
The location was perfect for accessing both the train station and nearby outdoor activities like hiking and skiing.
Dining
9.0
I thoroughly enjoyed the quality breakfast, with a great variety of options that satisfied my morning cravings.
Facilities
9.0
The spa facilities were top-notch, and the pool area was a perfect retreat for relaxation.
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